Golden Rules
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Be proactive
Find ways to be helpful to the Team. Watch the children and act if you see something that needs attention. Solve problems using your initiative. Improve Rockjam
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Keep children safe and happy at all times. This is our top goal in the camps. Make it your priority.
Time keeping
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Start Time is 9.30am. I always like to see our assistants turn up early
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Lunch - You have a 1 hour break during the day. This can be divided into a 45 min lunch and 15 min break. Ask your Manager what is the best way to do it in your location
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Camp Finishes at 3pm but you finish at 3.30pm after you have made sure all children have been collected, rooms are clean and prepared for the next day.
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On Monday it is best to be there at 9am to get settled in.
Duties
Working as a Camp Assistant means working as part of the Rockjam team of Coaches. Your main duty is to assist the Manager, but also the Coaches who will need you to get equipment for them, or watch over their class while they step out.
Above all else, represent Rockjam well. Be friendly, helpful and caring towards our Students at all times. Never use inappropriate language or behaviour around children. If you see anything unsuitable, dangerous or any bad behaviour you must notify the camp manager.
Wear your uniform every day, ask lots of questions and bring your own ideas to the job.
Don't use your phone during work time.
Morning Duties
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Get Rockjam T-Shirt/ Hoodie or Hat
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Open Rooms
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Move equipment as necessary
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Set up Rooms as necessary
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Put iPad on charge
Check in 9.30-10.10
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Greet everyone as they come in
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Ask names and tick roll list
1st Jam Session
Go around rehearsal rooms, check if anything is needed
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cables
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picks
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earplugs
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tune a guitar
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Make sure no cables are running across centre of the room
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Make sure no drinks, food or bags are in the room
Lunch
Your job is to help mind the children during break time. Make sure everyone is happy and not alone. Do not allow any rough/ disrespectful behaviour. Do not allow any children to wander off out of line of sight. You must not be on your phone during lunch time
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Take All children (except Teens) to lunch area.
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Supervise all Children at all times.
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If a young child needs to go to the toilet, ask a Teacher to take them.
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Talk to each group.
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If you see anyone alone, bring them to sit with their band and start a conversation to help them integrate.
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12 O’Clock
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Take out tuck shop
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Do not leave children unsupervised while you do this
End of Day
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Make sure all children are collected safely
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Roll up cables and store as per Manager
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No litter in rehearsal rooms – hoover if appropriate
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All power off in rooms
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All windows closed
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Tuck shop and money in store room
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ipad in store room
Additional
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Each location is different and will have some unique requirements. Your Manager will give you additional tasks depending on how they run their location.
Pay
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You will be paid at the end of the month as part of Rockjam Payroll. Make sure you have given us you details so we can pay you on time. Also, go onto revenue and set up Rockjam on your account so you don't pay emergency tax.
Complete training form
Fill out this quick form to let us know you have completed your training
089 407 6600